I recently was reminded how important it is to remain calm in any situation. Or at least pretend you are calm until you are calm.
I’m not saying to be cocky, I’m not saying to lie or portray yourself as someone you are not. What I am saying is you can’t let your inner insecurities, your doubt, creep into your actions. Recently we had a third man riding with me and my partner. When someone is certified and I am precepting I pretty much allow them to run the emergencies. If they are going to do something wrong that is dangerous to the patient or themselves I stop them. If they are forgetting something I will prod them in an attempt to remind them.
I do this because I think realizing how it really feels in an emergency is very important. You can’t reproduce those types of pressures, those type of scenarios in a classroom.
One of the patients we had ended up being very rude, even making racist remarks. (Which didn’t really make sense because the remarks were against his race.) This, plus the fact he was very angry due to his chest pain, flustered the third rider and derailed his treatments. Me and my partner took some control of the call before handing the reigns over to the third man once again. After the call I explained to him that it isn’t always about knowing everything one hundred percent, it’s staying calm and remembering the steps and showing confidence in your actions. Not because you have to look a certain way, but because patients respond to that. They want to know you are the professional and that you are in charge of the situation.
Keep calm and continue treating your patient.